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"The parts counter people are wonderful,very helpful,and do what ever they can to get you need.Ruthy and Jon are number 1!!!! You cann`t get any better than them. "
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| By: Keith McKeesport,PA |
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"If you want to by a Bike I suggest TJ, very helpful with making the best decision that fits your needs when purchasing your bike. Overall experience was good with some minor bumps but all the staff was very supportive and we got the deal done at the end. Look forward to working with them in the future."
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| By: Frank White Oakp,PA |
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"Geat Experience-Love my harley-Good people here."
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| By: ronald mckeesport,PA |
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"Received you mailing about coming out to the dealership for a tee-shirt and a 10.00 gift coupon.The wife and I drove out the 2nd weekend in Feb. What a pleasant surprise..your staff couldn't have been more helpful. A very impressive dealership ,showroom and clothing dept. were very together what with all the customers you guys had that day. Keep up the good work, we'll be back.
Thanks for the invite
R & J Ferguson "
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| By: Rich Tarentum,PA |
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"I really like the service dept. They work fast and quick. Beth in the service team helps me keep my scremineagle fatboy on the road. Thumps Ups.........LOREN"
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| By: sickboy pittsburgh,PA |
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"The times i was at your shop for service it was great! I didn't buy my bike there but it didn't matter i was treated very well. i will continue to give your shop my buisness. Your service department was GREAT and very helpful. Thank you very much see you soon John"
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| By: john ,XX |
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"I as a woman love to shop at Hot Metal for my clothing wants. There is such a large selection of everything. I love your boots and jackets and your whole line of woman's clothing. I would like to apply for a credit card if possible."
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| By: Anonymous Irwin,PA |
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"Thank you for fixing my tranny and gettig it back on the road! The Service Department is second to none!"
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| By: David Finleyville,PA |
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"I was looking for a sporty when I first walked in, but Basil found me a much better deal and and a bigger bike. Never pushy, let me take my time and was a great help in getting me in the wind again. Basil and the crew at Hotmetal are true professionals and people you can trust. Thanks again."
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| By: Sam Upper St. Clair,PA |
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"Bought a Jacket Online, and got an AMAZING deal. So amazing that I wasn't sure what was going to show up in the mail. To my amazement it was exactly what was advertised, and exactly what I wanted! It was shipped the next day, and Brandie kept me informed on the progress, and answered all my questions. Will definitely be buying from again. I check the site daily now. A+ Happy Customer!"
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| By: Bryant Oak Park,CA |
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"Just a line to say Tim Mieze was great in the purchasing of my Deuce went above and beyond to make me happy!!!I would refer him to anybody looking for a bike without question!!!"
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| By: Paul North Versailles,PA |
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"Even though I did not buy my bike at Hot Metal, I have bought several other accessories and clothing from you, sometimes changing my mind after getting home. I never had a problem with returns, receiving full refunds on the spot. This is NOT true with other dealerships where you only get a store cedit. I was told that this is standard procedure for most dealerships. Now I'm stuck with a sizable store credit from a dealership I don't want to ever buy from again. I'm not sure what your policy is with returns, but again I've never had a problem. Thanks again!"
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"What a great dealership! I walked in the door, found the bike of my dreams, and was treated like a friend the entire time. You guys in Parts are awesome. Thanks for a great bike. I reccommend you to everyone. Keep up the great work!"
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| By: James Pittsburgh,PA |
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"Thanks a bunch Ruth. You folks are the only ones in town who still care about us 'ol shovelhead guys. "
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| By: Robert Pittsburgh,PA |
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